SMC Networks SMC8014W-G Manuel d'utilisateur télécharger pdf (Page 55)

SYMPTOM: Internet users can not access my service/server hosted on a LAN computer

ACTION:

• Configure a Port Forwarding rule as described in the NAT section of CHAPTER 6.

• Contact your cable operator for assistance if you do not have this option available in

your login.

SYMPTOM: My Gateway is wireless enabled and I can not connect to the wireless network

ACTION:

• Confirm that your computer’s wireless adapter is configured with the same SSID and

encryption (if enabled) of the Gateway. Refer to the Wireless section of CHAPTER 6.

• If Wireless MAC Filtering is enabled (Trusted PCs only), ensure that the wireless

computer’s MAC Address has been added to the Wireless Access List.

• Contact your cable operator for assistance if you do not have these options available in

your login.

SYMPTOM: My VPN, VoIP, multimedia, or other application is not working

ACTION:

• Configure a Special Application rule as described in the Firewall section of CHAPTER

• Confirm that an Access Control (Port Filtering) rule is not blocking the ports used by

the application. Refer to the Firewall section of CHAPTER 6.

• Contact your cable operator for assistance if you do not have this option available in

your login.

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SMC Networks SMC8014W-G Manuel d'utilisateur Page 55